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Elfrida Primary School

Success for today; prepared for tomorrow. Nothing is beyond our reach.

Parent Support

Universal Credit Migration Notice


The Department for Work and Pensions (DWP) is sending out notice letters to people on legacy benefits including Tax Credits. People claiming these benefits are being moved to Universal Credit, which the DWP wants to replace the older benefits such as ESA, Tax Credits and more.

It is important to note that you don't need to claim Universal Credit if you've only received a leaflet from DWP telling you to get ready for Universal Credit. Wait until you receive a letter with a deadline.

If you've received a Universal Credit migration notice letter

If you have received a notice letter, make sure you read what is in the letter as it will have a deadline. Here are important things to know about deadlines:

  • Deadlines are three months after the date the notice letter was sent
  • Your legacy benefits will stop after this deadline
  • If your deadline date falls between 11 December 2023 and 5 January 2024, additional thirty days will be automatically added to your deadline date due to Christmas period
  • Make a successful claim for Universal Credit by the deadline, but the timing of that claim can be important so that you can prevent gaps between claims

Support with employment and training-Lewisham

Our Therapeutic Parenting group is for parents and carers with a child who
either has a diagnosis or may have ADHD.
Your child may also display behaviours that make places and spaces unsafe to be in or cause serious harm to themselves and others.
This course is not suitable for children with a diagnosis of ASD.
News and Updates
Lewisham Children and Family Centres 
Find us on Facebook @lewishamcentrecentre 
Instagram @lewishamcfc 
Early Years Alliance 


Financial support and advice from Lewisham

Food bank support

The Lewisham Food bank has opened up several centres to support families living in Lewisham. This is a short-term emergency service for those in a financial crisis. If you require further information about this service and would like support please contact the school on:

0208 698 5755 or


Educational Psychologist Support -helping your child 

Do you need help with advice regarding your child's learning? Do you need to talk?

Contact Lewisham EP for advice. Click below

Speech and Language support

Are you concerned about the progress of your child's speech? the NHS are now running phone and video drop- clinics for speech and language therapies. 

Speech and language support -parents guide. Click below.

Parent support

Do you need advice post lockdown? Speak to your child's class teacher by Wednesday 30th September about support.

Food advice


Parents of children in Reception, Year 1 and Year 2 may not have registered before as their children are receiving a free meal through the universal infant free school meal offer.  Find out if you’re eligible here

  •  Understand free school meals eligibility by clicking  here





The Covid Summer Food Fund will ensure eligible children registered for free school meals by 10 July can continue to access support over the summer holidays.



  • School will support eligible pupils with a £90 voucher to cover the 6-week  holiday period 


  • Any child currently in receipt of benefits-related free school meals or who becomes eligible during the summer term is eligible for the Covid Summer Food Fund.  Schools can continue to accept and verify free school meal applications up until    the end of the summer term.



People are eligible for Lewisham's foodbank support if they are in financial crisis such that they                can't afford essentials like food. The crisis could be caused by increasing costs of having children          at home, loss of income, reduced income, benefits delays and so on. The foodbank primarily      provides short-term support and tries to make sure that people are linked with agencies that can  support them out of crisis. They understand that the Covid crisis has been particularly tough on      families and that the drain on resources increases as time goes on.


There is  a new national foodbank referral line run by Citizens Advice in partnership with Trussell      Trust.  As well as making foodbank referrals, the staff on the line will also be able to discuss the      caller's financial situation and signpost them to any agencies that could help with issues such as  benefits and managing debt. The number is 0808 208 2138.


Parents who are struggling to afford food and fuel because of the Covid crisis to apply for a new Lewisham Council Covid Hardship Fund




Whilst coronavirus is infectious to children it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness, rather than coronavirus itself.


Whilst it is extremely important to follow Government advice to stay at home during this period, it can be confusing to know what to do when your child is unwell or injured. Remember that NHS 111, GPs and hospitals are still providing the same safe care that they have always done. 


Click the document above for more information

Money worries


StepChange Debt Charity                                                                               


National Debtline


Debt Advice Foundation




Citizens Advice Web Chat

Free school meals

 If your work situation has changed due to Covid 19, see if you are now entitled to Free School Meals via this link.

See how Lewisham can help during this crisis

If you need further help and support to access services please just call the school on

0208 698 5755

Keeping well



Contact information


Free, confidential support via text, available 24/7

Text SHOUT to 85258 in the UK to text with a trained crisis volunteer who’ll provide active listening and collaborative problem-solving

The Mix

Free confidential telephone helpline and online service that aims to find young people the best help, whatever the problem


Confidential telephone counselling service for any child with a problem

Mental Health Foundation

Provides information and support for anyone with mental health problems or learning disabilities




A mental health charity

Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)



Youth suicide prevention society


Phone: 0800 068 4141 (Monday to Friday, 9am to 10pm, and 2pm to 10pm on weekends and bank holidays)



Confidential support for people experiencing feelings of distress or despair

Phone: 116 123 (free 24-hour helpline)



Emotional support, information and guidance for people affected by mental illness, their families and carers



A charity dedicated to children’s mental health

Phone: Parents' helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm)


Cruse Bereavement Care

Support for grief and bereavement

Phone: 0808 808 1677 (Monday to Friday, 9.30am to 5pm)



For teenagers and grown ups

Keeping safe at home

The freephone, 24-hour National Domestic Abuse Helpline 0808 2000 247


Refuge: Website:

Male Victims of Domestic Abuse – For Confidential Help, Please Call 01823 334244



Phone: 0808 800 5000 for adults concerned about a child (24-hour helpline)

0800 1111 for children (ChildLine’s 24-hour helpline)



Women or men who need to travel, by train, from their homes to find refuge from domestic abuse can do so for free.  See here for details.


In an emergency always call 999


Need some parenting reflection time?

Why not try this FREE online parenting Course!

Just click the link below to sign up


If you are looking for support and can't find it, please email us and we will see what we can do to signpost you towards help